The second-hand marketplace Shoppers Voice Anger About Sizing Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
